Contact us
Quick note first: we run an information site. We can't see your casino account, balance or payments, so for account problems you'll need the operator's own support.
Problems with your casino account
Login trouble, a missing deposit, a stuck withdrawal, bonuses, verification: the operator's team can fix these and we can't. Here's where to write.
| Issue | Where to write |
|---|---|
| Anything urgent | 24/7 live chat on the operator's site |
| General questions | support-en@greenbet.gg |
| Deposits and withdrawals | payments@greenbet.gg (include your M-Pesa code) |
| Account security | security@greenbet.gg |
| Unresolved complaints | complaints@greenbet.gg |
| Self-exclusion | block@greenbet.gg |
Writing to us
Email us at info@greenbetcasino.bet if you:
- spot an outdated bonus, limit or payment detail on the site
- want to share how your deposits, payouts or support chats went
- have a partnership or advertising question
We reply within two working days. We will never ask for your password, PIN or verification codes.